Roundtable, How CEOs Can Customize AI with Their Customer and Employee Data
Date: Thursday, June 27, 2024
Location: ZOOM
AI exploded onto the business scene in 2023 due to its ability to process and analyze massive amounts of data in real-time enabling new applications in virtually all aspects of business operations. While major players such as OpenAI, Microsoft, Alphabet, Amazon and Nvidia are investing billions to become leaders in the next wave of innovation, most CEOs are still uncertain about how they can go beyond experimentation to monetization - particularly those running mid-sized businesses.
The Alliance of CEOs hosts a series of CEO Roundtables to discuss the complicated and ever-changing aspects of AI in our organizations. This was our fourth session and we dove deep into the monetization of AI, showcasing CEOs who are already leveraging their data to increase revenues and profits by applying AI in their marketing, sales & customer support operations and more. A recording of this Roundtable can be accessed by clicking HERE.
Our moderator, Matthew Swanson, Managing Partner of Silicon Valley Software Group, is a 3x founder who specializes in bringing AI productivity software to the enterprise. He was joined by Chris Beall, CEO of ConnectAndSell, a leading provider of call automation software that uses AI to improve the productivity of its 600 contractor workforce. With a dataset of over 200 million phone calls, ConnectAndSell has been able to train custom AI solutions that have improved its internal operating margins by 30%. In this Roundtable, we heard the CEO’s journey of identifying practical business use cases along with tips as to how you can customize AI without requiring an army of data scientists.
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